business improvement

June 27, 2017

9 habits killing innovation in your business – and how to solve them

Some small companies are great at executing innovation.  They are speed boats who can develop and execute innovation and therefore change direction quickly. Some though have developed …

April 18, 2016

5 sources of cost efficiency

In my work as an advisor and consultant over the years one of the biggest areas of neglect for businesses has been consideration of cost efficiencies. Their …

March 16, 2016

8 challenges of service businesses

Operations management in service businesses is primarily concerned with the “how” of the organisation – in other words how the service product can be produced and delivered to …

May 29, 2015

Bottleneck Management – helping the flow

Bottleneck management, or the theory of constraints, is well understood in the manufacturing context, however in all of my years working with service businesses it is also …

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