Effective Communication
Communication skills are essential in leading, managing and working with others. There are an essential in creating a high performing team.
For a long time, ineffective communication has been one of the top concerns for a successful business leader. It is important to know how to communicate? What are the effective communication skills? And how to promote happy communication?
To make sure your team communicates in the most effective manner, as a leader you need to know the 7 principles of communication. The 7Cs of communication will provide you with a useful checklist to ensure good communication in the workplace.
1. Clear
When your
team are communicating with each other, whether speaking or writing, make sure
they are clear about their goal or message. What is their purpose in
communicating?
To be clear, try to minimize the number of ideas in each sentence. People shouldn’t have to “read between the
lines” and make assumptions on their own to understand what you’re trying to
say.
2. Concise
When you’re concise in your communication, you stick to the point and keep it brief. Your audience doesn’t want to read six sentences when you could communicate your message in three.
- Are there any adjectives or “filler words” that you can delete?
- Are there any unnecessary sentences?
- Have you repeated the point several times, in different ways?
3. Concrete
When your message is concrete, then your audience has a clear picture of what you’re telling them. There are details, facts, and a focus. Your message is solid.
4. Correct
When your communication is correct, it fits your audience. And correct communication is also error-free communication.
- Are the technical terms you use relevant to your audience?
- Have you proof-read your writing, especially quick emails?
5. Coherent
When your communication is coherent, it’s logical. All points are connected and relevant.
6. Complete
In a complete message, the audience has everything they need to be informed and, if applicable, take action.
- Does your message include a “call to action,” so that your audience clearly knows what you want them to do?
- Have you included all the relevant information?
7. Courteous
Courteous communication is friendly, open, and honest. There are no hidden insults or passive-aggressive tones. You keep your reader’s viewpoint in mind, and you’re empathetic to their needs.
There are numerous benefits of effective communication. You’d surprised how effective communication brings a big change in the workplace. Let’s learn how it will benefit you.
The last part of our Creating High Performing Teams series encourages businesses to create a supportive environment in which their teams can flourish.
For more information on Creating High Performing Teams please attend our FREE webinar on the 24th Feb.