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Email can be a great tool to communicate with.  However, user beware!  Review the following questions – how bad are you at managing your email? Is your inbox cluttered?How regularly do you check your emails?Do you open an email as soon as it arrives?Do you email when you could have phoned?Do you use CC and...
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Time management in the area of leadership is big business.  We are often told that people who use time management techniques are the highest achievers, the suggestion being that, if you use these skills, then you will be successful.  If only it were that easy.  Likewise, at the moment, there appears to be a badge...
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The ability to get things done through others is essential for good leadership.  Time and time again I meet with leaders who talk to me about how busy they are, no work life balance, however they are reluctant to delegate.  In my experience many leaders fail to delegate because they are unwilling or unable to...
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Some small companies are great at executing innovation.  They are speed boats who can develop and execute innovation and therefore change direction quickly. Some though have developed bad habits that can easily kill new growth initiatives inside your company. Bad Habit: The current business model dominates the agenda In most companies the future suffers at...
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As the former vice-president of marketing for Starbucks once admitted “consumers don’t truly believe there’s a huge different between products”, which means that brands have to establish an emotional tie with their customers. Our emotions, as customers, aren’t to be messed with. Once a brand has created that necessary bond, it has to handle it...
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  Following on from previous posts on business model innovation (Copycats will not be successful, The Goal Post have moved and Confrontation or Similarity the following is a round-up of 10 top tips in innovating a business model.  Remember it’s all about beating your competitors without trying to beat them. 1.       Get top management support...
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The first step in any new business venture used to be writing a business plan.  I must admit I am not a fan of the business plan.  There are better, more customer focused, tools out there to plan your idea with.  Business plans are great execution documents in a known environment with sufficient certainty.  In...
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We suggest that innovation is a core process concerned with renewing what the organisation offers (its products and / or its services) and the ways in which it generates and delivers these.  Whether your business is involved with bricks, bread, banking or baby care, the underlying challenge is still the same.  How to obtain competitive...
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7 variations on the innovation theme Innovation takes place in a number of different ways.  The common misconception is that innovation is simply involved in developing new products.  This is simply not true.  Below are a few variations on the innovation theme, some product related, some process related, some relate to either. Continuous and discontinuous...
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As a business owner why should you seek the advice of independent consultants?  Usually there are several barriers to doing so, time, money, trust.  These barriers are not insignificant, especially for a small business, so why make the commitment? Provision of information Information is valuable to a business.  Information on the business’s customers, its products,...
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