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Resilience is a real buzzword at the moment for businesses and their leaders.  A resilient business is one which can overcome problems, address challenges head on and make the most of opportunities.  Regardless of current affairs each and every business operates in an uncertain, ambiguous, volatile and complex environment and therefore a key trait of all...
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Some small companies are great at executing innovation.  They are speed boats who can develop and execute innovation and therefore change direction quickly. Some though have developed bad habits that can easily kill new growth initiatives inside your company. Bad Habit: The current business model dominates the agenda In most companies the future suffers at...
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As human beings, we are resistant to change. As Einstein famously said, “Insanity is doing the same thing over and over again and expecting different results.” The problem is we generally feel happier with what we know – and can carry on in the same form of modus operandi for years. Even if things aren’t working...
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When running a business, there will always be areas in which you are lacking management know-how and experience. It’s important that you recognise your own strengths and weaknesses and are prepared to seek appropriate advice when you need it. Running a business isn’t easy. You cannot be equally good at all aspects of business, and it’s best...
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  Following on from previous posts on business model innovation (Copycats will not be successful, The Goal Post have moved and Confrontation or Similarity the following is a round-up of 10 top tips in innovating a business model.  Remember it’s all about beating your competitors without trying to beat them. 1.       Get top management support...
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The first step in any new business venture used to be writing a business plan.  I must admit I am not a fan of the business plan.  There are better, more customer focused, tools out there to plan your idea with.  Business plans are great execution documents in a known environment with sufficient certainty.  In...
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7 variations on the innovation theme Innovation takes place in a number of different ways.  The common misconception is that innovation is simply involved in developing new products.  This is simply not true.  Below are a few variations on the innovation theme, some product related, some process related, some relate to either. Continuous and discontinuous...
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Myth No. 1: Growth Hacking Is A Cheat Sheet Of Secrets On Growth Reality: The “secret” is the mindset, not the toolset. Growth hackers are often viewed as the key part of a secret recipe to create the next Airbnb or Dropbox. Growth is frequently viewed as something like a book of “secrets” on how...
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Operations management in service businesses is primarily concerned with the “how” of the organisation – in other words how the service product can be produced and delivered to specification and in such a way as to achieve the organisation’s objectives.  It is also important to have a clear understanding of the “what”, i.e. the nature of...
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As a business owner why should you seek the advice of independent consultants?  Usually there are several barriers to doing so, time, money, trust.  These barriers are not insignificant, especially for a small business, so why make the commitment? Provision of information Information is valuable to a business.  Information on the business’s customers, its products,...
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