Market Harborough chartered surveyors develops more ‘shape and direction’ after business mentoring

Staff at a Market Harborough chartered surveying practice have successfully increased their “drive, motivation and work flow” thanks to advice from a Kibworth-based company.

Incrementa is a business-development company located in Kibworth that started working with Potter Learoyd Commercial in 2016 to help grow and expand the chartered surveying practice firm.

Experienced Incrementa consultants came on board to work alongside the team so they could effectively identify, design and implement the changes the Potter Learoyd Commercial firm needed.

Stuart Hartley, Managing Director of Incrementa, said: “It was a joy to work with Marcus Learoyd and Richard Potter of Potter Learoyd Commercial as they have years of experience within their industry and certainly know it inside out.

“They already had a wide-range of clients from start-ups right through to international conglomerates, but they just needed a little help in moving the business forward, which has let them flourish. They could see the benefit of what we were trying to do, so took on board all our direction and now say they working in a more efficient way.”

Potter Learoyd Commercial offers a bespoke service to occupiers and owners of commercial property in Leicestershire and Northamptonshire, from offices at the Harborough Innovation Centre and the Corby Enterprise Centre.

Since enlisting Incrementa’s help it has streamlined its work load becoming more efficient and proactive, which in turn has allowed business partners Marcus Learoyd and Richard Potter to forge relationships with new customers.

Potter Learoyd’s co-founder Marcus Learoyd, said: “Since we began working with Incrementa we have become a more motivated company with shape and direction. Our drive, motivation and work flow have all increased enabling us to dedicate more time to existing and new clients. We have grown in confidence and are more pro-active.

“We are a niche operation, and pride ourselves on providing customers with our personal attention by taking care of every enquiry and every instruction.”

Founded in 2015, Incrementa specialises in understanding the needs of small businesses by auditing its performance and making recommendations to ensure improvement and growth. Some of the services it offers include bespoke staff training, marketing strategy enhancement, creating promotional campaigns and helping with new product or service development.

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